Capital Health Plan Maintains Impressive Streak of Top NCQA Ratings

Tallahassee, Fla. - Capital Health Plan (CHP) today learned that its streak of more than a decade remains intact, as the National Committee for Quality Assurance (NCQA) one again has awarded CHP a superior distinction. Each year NCQA rates health plans across the country, and CHP has earned superior distinction since NCQA began comparing and ranking health plans in 2005.

CHP has consistently been recognized as the top plan in Florida and among the highest rated plans in the nation. According to NCQA's Private Health Insurance Plan Ratings, CHP's private Commercial plan is rated 4.5 out of 5. According to its Medicare Health Insurance Plan Ratings, CHP's Medicare plan is rated 4.5 out of 5. No other health plan in Florida achieved ratings that high for either their Commercial or Medicare plans.

"The world of health care has changed so much over just the last decade, and maintaining a top rating through all these changes reflects our deep commitment to delivering quality care to our community," said Dr. Nancy Van Vessem, Chief Medical Officer for Capital Health Plan. "We are always working to improve our services and deliver quality health care to our members, and it's gratifying that the national authority agrees that we are doing this well."

Ratings are calculated based on combined scores of Healthcare Effectiveness Data and Information Set (HEDIS®), Consumer Assessment of Healthcare Providers and Systems (CAHPS®) and NCQA Accreditation standards. Scores include the results of consumer surveys and compare the success of various plans in preventing and treating medical conditions.

"Our priority always has been the quality care, good health, and well-bring of our members who are at the heart of CHP," said John Hogan, CEO of Capital Health Plan. "We're honored to consistently earn such wonderful, high levels of recognition and we will strive to maintain these standards long into the future."

Since opening in 1982, CHP has been committed to offering affordable, comprehensive health care to the area. For more than 35 years, the plan has grown to more than 135,000 members, with an extensive physician network and three exclusive CHP health centers that provide preventive, primary, and specialty care services.

"CHP has become an integral part of this community, and we're proud that so many people choose us to manage their health care needs," said Ken Boutwell, Chairman of the Board. "We take seriously our role as the Big Bend's local, trusted health care partner and are committed to sustaining that trust for years to come."

For more information about Capital Health Plan, visit

National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA's HEDIS ®is the most widely used performance measurement tool in health care. NCQA's website,, contains information to help consumers, employers, and others make more informed health care choices.

Capital Health Plan (CHP) is committed to offering affordable, comprehensive health care to its members. Based out of Tallahassee, Florida, it is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.