Contact

Important Phone Numbers

Capital Health Plan locations close in observance of the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Capital Health Plan Urgent Care is open on holidays, but hours my vary.

DepartmentPhone NumberHours of Operation

Member Services

(850) 383 - 3311 or 1 (877) 247 - 65128:00 a.m. - 5:00 p.m., Monday - Friday
Medicare members call (850) 523-7441 or 1 (877) 247-6512:
October 1 - March 31: 8:00 a.m. - 8:00 p.m., seven days a week
April 1 - September 30: 8:00 a.m. - 8:00 p.m., Monday - Friday
State of Florida Member Services1 (877) 392 - 15327:00 a.m. - 7:00 p.m., Monday - Friday
Medicare Sales(850) 523-74418:00 a.m. - 5:00 p.m., Monday - Friday
Individual & Family Sales(850) 523-72208:00 a.m. - 5:00 p.m., Monday - Friday
Employer Group Sales(850) 523-73338:00 a.m. - 5:00 p.m., Monday - Friday
TTY/TTD (for hearing impaired)(850) 383 - 3534 or 1 (877) 870 - 8943Hours of operation for this line is the same hours as the above departments, respectively
CHP Urgent Care(850) 383 - 338211:00 a.m. - 10:00 p.m., Monday - Friday
9:00 a.m. - 8:00 p.m., Saturday - Sunday
CHP Eye Care(850) 383 - 33228:00 a.m. - 5:30 p.m., Monday - Friday
CHP Center for Complex Care(850) 523 - 74108:00 a.m. - 5:00 p.m., Monday - Friday
CHP Colon Screening Program(850) 523 - 73508:00 a.m. - 5:00 p.m., Monday - Friday
CHP Imaging Center - X-Ray(850) 383 - 33267:00 a.m. - 5:00 p.m., Monday - Friday
CHP Imaging Center - Mammography/Ultrasound(850) 523 - 72468:00 a.m. - 5:00 p.m., Monday - Friday
CHP Infusion Center(850) 523-73988:00 a.m. - 5:00 p.m., Monday - Friday
CHP Wound Care(850) 523 - 74448:00 a.m. - 5:00 p.m., Monday - Friday
Medical Care (Routine)Contact Primary Care Physician or call (850) 383 - 3311 for assistance8:00 a.m. - 5:00 p.m., Monday - Friday
Network Services(850) 523 - 73618:00 a.m. - 5:00 p.m., Monday - Friday

Calls may be monitored or recorded for quality assurance.

 

Mailing Address

Capital Health Plan
P.O. Box 15349
Tallahassee, FL 32317-5349

  

Locations

Doctor Offices & Eye Care
Centerville Place Health Center
2140 Centerville Place
Tallahassee, FL 32308

Doctor Offices, X-Ray, Imaging, and Eye Care
Governor's Square Health Center
1491 Governor's Square Blvd.
Tallahassee, FL 32301

Doctor Offices, X-Ray, Imaging, Labwork, Sales, and Member Services
Metropolitan Health Center
1264 Metropolitan Blvd.
Tallahassee, FL 32312


Email

Capital Health Plan members can email our Member Services Department. Please be sure to include your full name and telephone number in your email inquiry. 

 

Members

Log in to CHPConnect to get information about your health plan, select your primary care physician, or request a new ID card. If you don’t have a CHPConnect account, register at CHPConnect or call (850) 383-3311.