Important Phone Numbers
Capital Health Plan locations close in observance of the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Capital Health Plan Urgent Care is open on holidays, but hours may vary.
| Department | Phone Number | Hours of Operation |
|---|---|---|
| Member Services | (850) 383-3311 or 1 (877)247-6512 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| Medicare Member Services | (850) 523-7441 or 1 (877)247-6512 |
October 1 - March 31: 8:00 a.m. - 8:00 p.m., seven days a week April 1 - September 30: 8:00 a.m. - 8:00 p.m., Monday - Friday |
| State of Florida Member Services | 1 (877)392-1532 | 7:00 a.m. - 7:00 p.m., Monday - Friday |
| Medicare Sales | (850) 518-6679 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| Individual & Family Sales | (850) 523-7220 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| Employer Group Sales | (850) 523-7333 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| TTY/TTD (for hearing impaired) | (850) 383-3534 or 1 (877)870-8943 | Same hours as the above departments |
| CHP Urgent Care | (850) 383-3382 |
11:00 a.m. - 10:00 p.m., Monday - Friday 9:00 a.m. - 8:00 p.m., Saturday - Sunday |
| CHP Eye Care | (850) 383-3322 | 8:00 a.m. - 5:30 p.m., Monday - Friday |
| CHP Center for Complex Care | (850) 523-7410 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Colon Screening Program | (850) 523-7350 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Imaging Center - X-Ray | (850) 383-3326 | 7:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Imaging Center - Mammography/Ultrasound | (850) 523-7246 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Infusion Center | (850) 523-7398 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| CHP Wound Care | (850) 523-7444 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| Medical Care (Routine) | Contact Primary Care Physician or call (850) 383-3311 for assistance | 8:00 a.m. - 5:00 p.m., Monday - Friday |
| Network Services | (850) 523-7361 | 8:00 a.m. - 5:00 p.m., Monday - Friday |
Calls may be monitored or recorded for quality assurance.
Mailing Address
Capital Health Plan
P.O. Box 15349
Tallahassee, FL 32317-5349
Locations
Doctor Offices & Eye Care
Centerville Place Health Center
2140 Centerville Place
Tallahassee, FL 32308
Doctor Offices, X-Ray, Imaging, and Eye Care
Governor's Square Health Center
1491 Governor's Square Blvd.
Tallahassee, FL 32301
Doctor Offices, X-Ray, Imaging, Labwork, Sales, and Member Services
Metropolitan Health Center
1264 Metropolitan Blvd.
Tallahassee, FL 32312
Capital Health Plan members can email our Member Services Department. Please be sure to include your full name and telephone number in your email inquiry.
Members
Log in to CHPConnect to get information about your health plan, select your primary care physician, or request a new ID card. If you don’t have a CHPConnect account, register at CHPConnect or call (850) 383-3311.