Healthwise® Tools & Resources

Capital Health Plan partners with Healthwise® to provide CHP members with additional, easy-to-use, on-demand tools and resources to better manage their well-being.

Healthwise® Knowledgebase

The Healthwise® Knowledgebase is a searchable medical encyclopedia providing symptom descriptions, pictures, and treatment options. The Healthwise® tool – which covers more than 8,000 topics on health conditions, medical tests and procedures, medications, and everyday health and wellness issues – helps members learn more about their health and become active partners with their doctors.

Symptom Checker

Symptom-based interactive topics can help members assess health concerns and determine when to seek care from a health professional. CHP members will receive treatment recommendations based on individual responses to prioritize questions. Topics also include significant self-care information so members can learn how to treat conditions at home when appropriate and prevent a future occurrence. The information will also help members prepare for appointments.

Video Library

The Healthwise® Video Library is a searchable database of educational videos on a range of health topics. These videos will show members content that might be difficult to grasp with just words – “how-to” medical instructions, explanations of complex concepts, even illustrations of medical procedures that members may be facing. Videos that explain what will happen and why can help reduce anxiety.

Shared Decision-Making Tools

Decision Points help members determine the right course of action when making critical health treatment decisions. Members can even preview or “try on a decision” to see what works best for them. Decision Points provide the framework and information necessary for CHP members and their doctors to make wise health care decisions together.

We’re Here to Help

If you need assistance accessing care or medications, our provider and pharmacy teams are ready to support you. If you have follow‑up questions, CHP’s Member Services is available at (850) 383-3311, Monday-Friday, 8:00 am to 5:00 pm.