Capital Health Plan Celebrates 35th Anniversary With Remarkable NCQA Ratings


CHP continues to be recognized as a national leader in quality health care.


TALLAHASSEE, Fla. – Capital Health Plan (CHP) celebrates its 35th anniversary this year with impressive ratings by the National Committee for Quality Assurance (NCQA). Each year, NCQA rates health plans across the country, bestowing CHP with superior distinction for more than 10 years now.

Since NCQA began comparing and ranking health plans in 2005, CHP has consistently been recognized as the top plan in Florida and amongst the highest rated plans in the nation. According to the committee’s Private Health Insurance Plan Ratings for 2017-2018, CHP’s private Commercial plan is rated 4.5 out of 5. According to its Medicare Health Insurance Plan Ratings for 2017-2018, CHP’s Medicare plan is rated 4.5 out of 5. No other health plan in the state of Florida achieved ratings this high for both their Commercial and Medicare plans. 

“Our consistently exceptional ratings reflect CHP’s commitment to delivering quality care to our local community,” said Dr. Nancy Van Vessem, Chief Medical Officer for Capital Health Plan. “We work to prioritize the needs of our members in an effort to continually improve services and promote health.”

Ratings are calculated based on combined scores of Healthcare Effectiveness Data and Information Set (HEDIS®), Consumer Assessment of Healthcare Providers and Systems (CAHPS®) and NCQA Accreditation standards. Scores include the results of consumer surveys and compare the success of various plans in preventing and treating medical conditions. 

“While it is wonderful to be recognized as a leading health plan, the greatest measure of success is the strong support we’ve had from our members,” said John Hogan, CEO of Capital Health Plan. “We are honored to be the Big Bend’s local, trusted health care partner, and we’re thankful for our physician partners who have been so instrumental in our success over the years.”

Since opening in 1982, CHP has been committed to offering affordable, comprehensive health care to the area. In 35 years, they have grown to more than 135,000 members – with an extensive physician network and three exclusive CHP health centers that provide preventive, primary, and specialty care services.

“Every year we are growing and finding new ways to refine our services to deliver the best value for our customers and the communities we serve,” said Ken Boutwell, Chairman of the Board. “We are proud of how far we have come and we look forward to what the future has to offer.”

For more information about Capital Health Plan, visit

National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and recognizes clinicians in key clinical areas. NCQA’s HEDIS® is the most widely used performance measurement tool in health care. NCQA’s website ( contains information to help consumers, employers and others make more informed health care choices.