Contact CHP

Looking to contact Capital Health Plan? Our phone directory, mailing address, and email address are provided below to assist. Please note, CHP locations close in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Department	Phone Numbers	Hours of Operation
Member Services	(850) 383-3311 1 (877) 247-6512	8:00 a.m. – 5:00 p.m., Monday – Friday
Medicare Member Services	(850) 523-7441 1 (877) 247-6512	October 1 – March 31: 8:00 a.m. – 8:00 p.m., seven days a week April 1 – September 30: 8:00 a.m. – 8:00 p.m., Monday – Friday
State of Florida Member Services	1 (877) 392-1532	7:00 a.m. – 7:00 p.m., Monday – Friday
Medicare Sales	(850) 518-6679	8:00 a.m. – 5:00 p.m., Monday – Friday
Individual & Family Sales	(850) 523-7220	8:00 a.m. – 5:00 p.m., Monday – Friday
Employer Group Sales	(850) 523-7333	8:00 a.m. – 5:00 p.m., Monday – Friday
TTY/TTD (for hearing impaired)	(850) 383-3534 1 (877) 870-8943	Same hours as the above departments
CHP Urgent Care	(850) 383-3382	11:00 a.m. – 10:00 p.m., Monday – Friday 9:00 a.m. – 8:00 p.m., Saturday – Sunday
CHP Eye Care	(850) 383-3322	8:00 a.m. – 5:30 p.m., Monday – Friday
CHP Center for Complex Care	(850) 523-7246	7:00 a.m. – 7:00 p.m., Monday – Friday
CHP Colon Screening Program	(850) 523-7350	8:00 a.m. – 5:00 p.m., Monday – Friday
CHP Imaging Center – X-Ray	(850) 383-3326	7:00 a.m. – 5:00 p.m., Monday – Friday
CHP Imaging Center – Mammography/Ultrasound	(850) 523-7246	8:00 a.m. – 5:00 p.m., Monday – Friday
CHP Infusion Center	(850) 523-7398	8:00 a.m. – 5:00 p.m., Monday – Friday
CHP Wound Care	(850) 523-7444	8:00 a.m. – 5:00 p.m., Monday – Friday
Medical Care (Routine)	Contact Primary Care Physician or call (850) 383-3311 for assistance	8:00 a.m. – 5:00 p.m., Monday – Friday
Network Services	(850) 523-7361	8:00 a.m. – 5:00 p.m., Monday – Friday