The Capital Health Plan (CHP) Case Management Program is a service offered to all CHP members. Our case managers can offer assistance to members who have experienced a critical incident or have multiple complex conditions and need help navigating their care. Participation in case management services is voluntary and members can discontinue participation in the case management program at any time. Members are encouraged to work closely with their primary care physician in determining if these services are appropriate in their individual circumstance. Members or caregivers may also self-refer by contacting [link: Capital Health Plan Member Services]. The Case Management team evaluates each referral to determine whether the member is appropriate for inclusion in the program.