CHP Choice Card
Capital Health Plan’s Medicare Silver Advantage (HMO), Advantage Plus (HMO), and Preferred Advantage (HMO) Plans Keep Getting Better!
What is the Capital Health Plan Choice Card?
The Capital Health Plan Choice Card provides eligible CHP Medicare members with an annual allotment of funds to use toward paying for supplementary benefits. Eligible Medicare members are those enrolled in select Capital Health Plan Individual Medicare Advantage plans such as Capital Health Plan’s Medicare Silver Advantage (HMO), Advantage Plus (HMO), or Preferred Advantage (HMO) plans.
I Am Eligible, So How Will I Receive My Capital Health Plan Choice Card?
Your CHP Choice card will arrive by mail. In the event that you lose your CHP Choice Card or need a replacement, you can request a new card by calling (833) 509-1543.
What Does the CHP Choice Card Cover?
As part of your CHP Medicare member benefits, you’ll receive a preloaded Mastercard® debit card in the amount of $200, $600 or $800 each year to help pay towards the cost of:
DENTAL SERVICES
No Networks. You have the flexibility to go where you want.
HEARING AIDS
No Networks. Choose where you want to go.
OVER-THE-COUNTER (OTC) PRODUCTS
Order the products you need with your OTC Benefit today!
Examples OTC products available to purchase are Vitamins, Band-Aids, Eye Drops, Cough Medicine and much more!
Order by phone, online or purchase at your local Walmart, CVS, Walgreens, or Crawfordville Pharmacy.
- Online: Visit NationsOTC.com/CHP
- By phone: Call (877) 210-6729
How Do I Activate My Capital Health Plan Choice Card?
As a CHP Medicare member, you will need to call the 800 number located on your CHP Choice Card to activate your card. You will also need your unique CHP Member ID number on-hand as you will be using the last 4 digits of your CHP member ID number to complete the activation. Lastly, you will need to set up a PIN for your CHP Choice Card.
How Do I Review My Capital Health Plan Choice Card Account?
Access your account activity and details or file a claim online by visiting NationsOTC.com/CHP or call (877) 210-6729. For reimbursements, access the specialized CHP Choice Card form here with instructions for filing.
Frequently Asked Questions about the CHP Choice Card
You have three convenient methods to activate your CHP Choice Card:
- Initiate the process by scanning the QR code using your mobile device to access your online hearing test.
- Access the Benefits Pro portal at CapitalHealthPlan.NationsBenefits.com to activate your card.
- Call (877) 205-8005 (TTY: 711) to activate your card via phone.
For managing your allowance, access the Benefits Pro portal at CapitalHealthPlan.NationsBenefits.com. Upon logging in, your benefit balance will be prominently displayed. If needed, you can seek assistance by calling (877) 210-6729 (TTY: 711).
You can easily check your balance by logging into your account at
https://capitalhealthplan.lh1ondemand.com or the Benefits Pro portal at CapitalHealthPlan.NationsBenefits.com. Benefits Pro also offers a mobile app you can connect to your smartphone or tablet. In the portal you will be able to:
- Review your account balance
- Check recent activity
- Report a lost/stolen card
- Update your notification preferences
It’s important to know your balance before you use the card as some merchants are unable to check the available balance before they swipe the card.
Yes, you can download the Benefits Pro app. Simply search for “Benefits Pro” in the Google or Apple app store and proceed to download the app.
Capital Health Plan Silver Advantage (HMO), Advantage Plus (HMO), Preferred Advantage (HMO), and Retiree Advantage (HMO) are HMO plans with a Medicare contract. Enrollment in Capital Health Plan Silver Advantage, Advantage Plus, Preferred Advantage, and Retiree Advantage depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums, and/or copayments/coinsurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
If you have questions, please call Member Services at (850) 523-7441 or 1 (877) 247-6512 8:00 a.m. – 8:00 p.m., seven days a week, October 1 – March 31; 8:00 a.m. – 8:00 p.m., Monday – Friday, April 1 – September 30. State of Florida members call 1 (877) 392-1532, 7:00 a.m. – 7:00 p.m. TTY/TTD (850) 383-3534 or 1 (877) 870-8943.