Frequently Asked Questions By Employer Group Plan Business Owners
Table of Contents
What documentation is necessary for requesting a new group proposal?
Employers can view the required documentation for a new group proposal below:
Small Group Rate Proposal, group size 2-50 employees
Large Group Rate Proposal, group size 51+ employees
- Large Employer Group Census
- Group Biographical Information
- Side-by-Side Large Group Benefit Comparison
As a group administrator, who do I provide a change of address or other administrative changes to?
Any address or administrative changes should be sent via email to CHP’s Sales & Account Management department at [email protected]. Please include your group number in the subject line.
How do I submit enrollment or member status change forms to CHP?
Enrollment applications or member status change forms can be submitted by email to CHP’s Enrollment Department at [email protected], or via fax at (850) 523-7369.
I would like to talk to a sales representative about Group Health Benefit plans, Group enrollment opportunities, and Group enrollment information. Who do I contact?
You may contact CHP’s Sales & Account Management department at [email protected] with any questions you may have.
I am an employer and have questions regarding the invoice I am receiving from Delta Dental. Who can I contact?
You can email Delta Dental directly at [email protected], or call 1 (800) 471-0236.
How do I obtain a copy of my annual group renewal contract?
Your renewal policy will be mailed to the administrative contact at least 45 days prior to your renewal date. Additionally, if you have an agent they will be provided a copy.
When will I receive the annual renewal for my group policy?
You will receive your annual renewal by mail at least 45 days prior to your renewal date.
As a group administrator, who do I provide a change of address or other administrative changes to?
Any address or administrative changes should be sent via email to CHP’s Sales & Account Management department at [email protected]. Please include your group number in the subject line.
How do I submit enrollment or member status change forms to CHP?
Enrollment applications or member status change forms can be submitted by email to CHP’s Enrollment Department at [email protected], or via fax at (850) 523-7369.